Case Studies and
Success Stories
At Five, we empower New Zealand companies to excel in today’s dynamic business environment by focusing on people, processes, and technology. Through strategic partnerships, we emphasise on co-creation and collaboration to drive organisational change, enhance customer experiences, and foster cultures of innovation. Explore our client success stories to see how we support each partner’s growth, adaptability, and performance.
AA Insurance: Cultivating a Genuine Culture Through Deep Engagement
For AA Insurance, Five designed and implemented a leadership development program focused on building a people-first company culture. By prioritising employee engagement and service-oriented behaviours, the program contributed to higher customer satisfaction, team morale, and operational excellence.
The Warehouse Group’s Agile Digital Bootcamp – Transforming Challenges into Triumphs
Five partnered with TWG to enhance their customer experience strategy, integrating new digital platforms and data insights to build a more personalised customer journey. This collaboration resulted in improved customer loyalty, streamlined digital engagement, and actionable insights to support future customer-centric initiatives.
OfficeMax Transforms Operations: A Partnership Built on Agility and Co-Creation
OfficeMax engaged Five to lead a transformation of their sales processes and workforce structure to navigate a rapidly changing market. When the COVID-19 pandemic impacted operations, Five further supported OfficeMax through outplacement services and leadership coaching, fostering resilience and adaptability among employees.
© Five New Zealand is a registered business in New Zealand, and is 100% NZ owned and operated.
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