Case Studies and
Success Stories
At Five, we empower New Zealand companies to excel in today’s dynamic business environment by focusing on people, processes, and technology. Through strategic partnerships, we emphasise on co-creation and collaboration to drive organisational change, enhance customer experiences, and foster cultures of innovation. Explore our client success stories to see how we support each partner’s growth, adaptability, and performance.
Hunter Campbell: Crafting the Language of Leadership
Hunter Campbell, a specialist recruitment and search firm, engaged Five to redefine its approach to talent acquisition and organisational performance. Through tailored workshops and leadership alignment, they built a clear framework for growth, positioning Hunter Campbell as a trusted leader in specialist recruitment and talent advisory.
Tax Traders: From Financial Services to Agile Fintech
Five collaborated with Tax Traders to transform their ways of working, enabling a shift from financial services to fintech. By addressing cultural and operational challenges, they accelerated product development and created agile systems that empower innovation, helping Tax Traders establish themselves as industry leaders in tax technology.
Cultivating a Genuine Culture Through Deep Engagement
For AA Insurance, Five designed and implemented a leadership development program focused on building a people-first company culture. By prioritising employee engagement and service-oriented behaviours, the program contributed to higher customer satisfaction, team morale, and operational excellence.
The Warehouse Group’s Agile Digital Bootcamp – Transforming Challenges into Triumphs
Five partnered with TWG to enhance their customer experience strategy, integrating new digital platforms and data insights to build a more personalised customer journey. This collaboration resulted in improved customer loyalty, streamlined digital engagement, and actionable insights to support future customer-centric initiatives.
OfficeMax Transforms Operations: A Partnership Built on Agility and Co-Creation
OfficeMax engaged Five to lead a transformation of their sales processes and workforce structure to navigate a rapidly changing market. When the COVID-19 pandemic impacted operations, Five further supported OfficeMax through outplacement services and leadership coaching, fostering resilience and adaptability among employees.
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